Frequently Asked Questions
Everything you need to know, made easy pea-sy.
Question not here? Contact us at info@ripplefoods.com
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Our Products
Our Ingredients
What is Ripple Milk made from?
Ripple products are made from the protein of yellow split peas which provides a higher protein content than dairy alternatives such as almond and coconut milk.
Where do you get your peas?
Peas are best grown in cold weather climates that have a lot of natural rainfall, so they need little or no irrigation. The majority of Ripple’s peas are sourced from the U.S. Midwest and Canada. Occasionally we supplement with peas from Europe. No matter where we source our peas from, we always ensure that our high quality standards are met.
Are Ripple products Non-GMO Project Verified?
Ripple products are Non-GMO Project Verified as indicated by the seal on our labels. The Non-GMO Project is a non-profit collaboration of manufacturers, retailers, farmers, and consumers dedicated to ensuring the availability of non-GMO foods and beverages. Their seal gives shoppers the assurance that a product has completed a comprehensive third-party verification for compliance with the Non-GMO Project Standard.
What types of sweeteners do you use?
Ripple uses only cane sugar as a sweetener in our Original and flavored milks and in our Kids Milk. In addition to cane sugar, our Protein Shakes and our Viva Vanilla Shake Ups are also sweetened with monk fruit, a calorie-free plant-based sweetener. And we have several unsweetened options in our product line for those who prefer no added sugar or sweetening.
Do you use healthy fats in your products?
We use high oleic sunflower and/or safflower oil. These oils contain six times fewer omega 6s than most conventional oils and are nutritionally very similar to olive oil. Our oils are expeller pressed which means no chemicals were used to extract the oil from the seed.
What is in your natural flavors?
Ripple’s natural flavors are vegan, contain no artificial sweeteners and colors, and no MSG. We work with a small group of suppliers to develop natural flavors from botanical extracts and natural essences that create delicious plant-based products. The recipes for these natural flavors are closely guarded by our partners, so we cannot share the details of our formulations, but all the ingredients we use are safe and approved by the Food and Drug Administration.
Allergens & Dietary Restrictions
Do Ripple products contain any common allergens?
All Ripple products are made without the “Big 9” common allergens, including nuts (peanuts and tree nuts), milk, eggs, fish, crustaceans, shellfish, wheat, soy and sesame.
What is Ripple’s allergen program?
We take the concerns of people with food allergies very seriously. Learn more about Ripple’s Allergen Program here: https://ripplefoods.com/pages/allergens
Can I use Ripple products if I am lactose intolerant?
Definitely! All Ripple products are lactose-free.
Are Ripple products gluten-free?
All Ripple products are made without gluten.
Are Ripple products 100% vegan?
Yes, all Ripple products are 100% vegan. There are no animal products, by-products or derivatives in Ripple products, and the calcium in Ripple Milk comes from mineral sources. All vitamins used to fortify Ripple Milk are suitable for vegans.
Is Ripple Milk kosher certified?
Yes, all flavors of Ripple milk in both refrigerated bottles and shelf stable cartons, and Ripple Half & Half are certified Kosher by KOF-K. Ripple Protein Shakes are not certified Kosher at this time.
Our Brand
What is Ripple Milk?
Ripple is a nutritious plant-based milk made from split yellow peas, with eight times the protein of almond milk, 50% more calcium than dairy milk, and a creamy and delicious taste. Ripple is made without soy, nuts, lactose, gluten and carrageenans and it is Non-GMO Project verified. Ripple Milk is currently available in Original, Unsweetened Original, Vanilla, Unsweetened Vanilla and Chocolate flavors. We also have a milk specifically formulated for young children called Ripple Kids here.
Where did the name Ripple come from?
At Ripple, we believe that little changes can add up to big results. Whether you’re trying to get a little more protein, eat less sugar, or leave a lighter footprint on Earth, those things you do every day add up, and create a ripple effect on your health and the health of our world.
Ripple is built on the truth that even the smallest actions can have far-reaching impacts. We think good food should be simple. And for food to be good, it should taste great, nourish your body and leave a small footprint on our Earth.
Ripple is dairy-free as it should be, which is nutritious and delicious. We believe that the recipe for healthy living is actually really easy. Maybe you’re trying to eat a few more vegetables or a little less meat. Whatever the choice and no matter how small, the great thing about those little choices is that they all add up. Changing the way you eat can have a ripple effect on how you live. We don’t claim that making plant-based foods will change the world...but we think it could help.
Who came up with Ripple Foods?
Ripple Foods was co-founded by Adam Lowry and Dr. Neil Renninger. Adam is a co-founder of Method Products, which revolutionized the home, fabric, and personal products industry. Neil is a renowned technologist, who co-founded and served as Chief Technical Officer for Amyris, Inc., a publicly traded renewable products company. They came together to create Ripple Foods to accelerate a healthier, more sustainable food and agriculture industry.
What does the B symbol stand for on your bottle?
That logo means Ripple Foods is a registered and certified Benefit Corporation. B-Corps meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. B Corp Certification is the only certification that measures a company’s entire social and environmental performance. Check out our score at https://bcorporation.net/directory/ripple-foods-pbc.
Finding Ripple
Where can I buy Ripple products?
To find a Ripple retailer or online purchasing option near you in the US and Canada, please use our store locator: ripplefoods.com/store-locator
I’m not finding my favorite Ripple product available in stores near me. What can I do?
Please ask the grocery or dairy manager at your local store to order it for you! Print this form and bring it into the store with you, or call them and provide the order codes you see listed.
Are Ripple products available outside the US?
Currently all our products are sold throughout the United States, and our milks are also available in Canada. We still have a lot of work to do here in North America before we can focus on international expansion, but it is certainly a goal of ours to bring Ripple products to other regions of the world.
Where in the store can I find Ripple products?
Ripple Milk and Ripple Kids Milk can be found in the refrigerated section alongside other dairy milk alternatives.
On-The-Go Milk and 32oz Shelf-Stable Milk are both located in the shelf-stable aisles alongside juice-boxes or with shelf-stable milks. They are also sold through online retailers including the Ripple Shop.
Ripple Half & Half can be found in the refrigerated section near coffee creamers.
Ripple Protein Shakes can be found in the nutritional supplements section. They are also sold through online retailers including the Ripple Shop.
Online Ordering
What if you are sold out of what I want? Is more coming?
We are doing our best to maintain a steady supply of Ripple products for our online store. If we are out of something, we are working as fast as we can to re-stock. You can now sign up for back-in-stock announcements! Put your email address into the product you would like updates on, and we will be sure to email you as soon as we have more products available for purchase.
What are your shipping options?
We currently have three shipping options to choose from:
- Standard (3 - 7 business days, $5 flat rate shipping)
- Expedited (2-5 business days, the rate will be calculated at checkout)
- Priority (1-4 business days, the rate will be calculated at checkout)
What’s the status of my order?
After you’ve made a purchase, we'll send you two emails. First, your 'Order Confirmation' email will be sent within minutes of placing the order to let you know that our system has accepted your order.
As soon as your order is on its way, you will receive a 'Shipping Confirmation' email with all the necessary tracking information.
If you don’t see a confirmation email in your inbox, please check your SPAM folder. If you still have questions about your order status, feel free to email us at DTC@ripplefoods.com.
Orders are processed at our warehouse Monday - Friday. Processing generally takes 24-48 hours; once your order has shipped from the warehouse, please allow 5-8 business days for your delicious Ripple to arrive at your door.
Can I make changes to my order after it has been submitted?
All Ripple orders are processed immediately after they are submitted, so we cannot guarantee any updates to your order after it has been confirmed. If a mistake has occurred, please email us at DTC@ripplefoods.com as soon as you can to increase the chances we are able to make updates before the warehouse starts working on your shipment.
Sustainability
Why is sustainability important to Ripple?
Ripple was founded to make the world a better place. Improving sustainability in the industry is central to Ripple’s design and company ethos. One pound of yellow split peas produces less than 1/3 of a pound of CO2e. For comparison, a gallon of dairy milk produces 17.6 lbs of CO2e. And it takes 1000 gallons of water to make just 1 gallon of dairy milk and nearly 6x more water to get the same amount of protein from almond milk than it does from our flagship product Ripple Milk. Ripple products are by far the best option for consumers who want to make healthier, eco-friendly choices.
Is Ripple product packaging recyclable?
Absolutely. Ripple Milk and Half and Half bottles are made from PET plastic, and since PET is one of the most recycled plastics in America, they can be recycled. Ripple On-The-Go Milk cartons, 32oz Shelf-Stable Milk packages, and Protein Shake cartons are recyclable in the significant majority of households in the U.S. Ripple Protein Shake bottles are made from HDPE #2 plastic, which is also widely recyclable across the country. Our Ripple product caps are #5 plastic, polypropylene, for recycling purposes. Check with your local recycling center to find out the guidelines for your area.
Why do you use plastic bottles for your refrigerated milks? Why not cartons?
We realize we have a huge plastic problem on land and in the oceans, and we believe that any practical step towards increased sustainable living is worth the effort. We use tetra cartons for our shelf-stable products, but we're committed to 100% recyclable PET plastic for our flagship milks for optimal sustainability because plastic actually has a much more positive end-of-life story than paperboard.
Paperboard cartons, which contain a layer of virgin plastic (about 20%—25% of "cardboard" packaging is plastic), often end up in landfills because relatively few recycling facilities are equipped to separate the two materials. This is just the disappointing truth. Conversely, PET is recycled at higher rates than any other plastic, and 94% of households in the US have access to PET recycling.
After a disruption in supply due to the pandemic, we are excited to once again be able to use PCR PET for Ripple milk bottles. This is consistent with Ripple's circular approach—we want our packaging to "have a past and a future," i.e., be made from recyclable materials that will get recycled again. Using existing, recycled, recyclable plastic wherever possible supports the movement towards decreased plastic manufacture and increased demand for plastic recycling plants worldwide.
But does the plastic actually get recycled?
While recycling rates in the US for plastic are still growing, there are a few important points beyond just the overall recycling rate in the US that are important to consider in designing a package for our milk. PET is recycled at higher rates than any other plastic in the US, and it would be even higher, except most people don't recycle; they just throw everything in the trash. However, many Ripple consumers do recycle, and in the US, 94% of households have access to PET recycling. Furthermore (and importantly), because our bottles are clear PET - the most versatile option - if you put them in the recycling bin, there is a very high chance the material will get turned into more PCR PET, in contrast with paperboard cartons, which almost always end up in landfills.